End-User Agreement

Version: 2026-07-30 · Effective from: 15 August 2026 · What changed

Operator: African Wood Inc. (United States & Kenya), together with African Wood Limited (United Kingdom & Wales) and Dhamana Technologies Limited.

This agreement sets out what each kind of user undertakes. It sits alongside the Terms of Service; where they conflict, the Terms of Service prevail.

Part A — Candidates (Health Professionals)

What we undertake to you

introduction, or placement, at any time, by us or by anyone acting for us.

request. We will never withhold a document from you for any reason.

until it pays for your portfolio, and cannot be introduced to you unless you accept.

summary of what we verified. The files themselves are never sent and no link to them is ever issued.

open your file while that sponsorship is live, which is how it vouches for a transcript it issued; ending the sponsorship closes it at once. A law firm your employer retains sees only the document types you release to it, one at a time, and you can withdraw any of them at any moment.

portfolio, and every document any partner or law firm opens, appears in your dashboard — named, dated, and not removable by them.

hospital. You are told so before you can release anything to it, and it is not the attorney of your own choosing under the 30-day review.

certificate or a child's passport, you send it to them directly and we record only that it was asked for.

and 7 days after signing to cancel without penalty or reason.

is wrong and what would fix it, and you may re-upload as often as you need.

You will never be charged. No fee for registration, verification,
Your documents stay yours. Unlimited free download, and withdrawal on
Nothing is shared without your say-so. An employer sees a masked profile
An employer never receives your documents. What it buys is a rendered
Two others can be let in, and only by you. A college sponsoring you can
You will be told who has looked. Every employer that opens your
The firm handling your visa is not your lawyer. It acts for the
Your family's papers are not held here. Where a firm needs a marriage
You get 30 days to have any contract reviewed by an attorney you choose,
We will explain refusals. If an item is rejected you will be told what

What you undertake

they are.

are stated accurately, including anything that limits your ability to practise.

disciplinary finding is made against you.

The documents you upload are genuinely yours and genuinely what you say
Your qualifications, licences, registration status, and clinical experience
You will tell us if a licence lapses, a registration is suspended, or a
You will keep your account credentials to yourself.
You will deal honestly with employers you are introduced to.

You may close your account at any time and take your documents with you.

Part B — Hiring Facilities (Employers)

Attestation

Before transacting you must attest, through an authorized officer, that your organization:

from the worker, directly or indirectly, now or later;

contract;

Health Care Code.

bears the full cost of recruitment and will not recover any part of it
will not hold the worker's passport or any other personal document;
will not charge the worker for repatriation, training, or release from
recruits in line with the WHO Global Code of Practice and the TruMerit

This attestation is recorded with the name of the person giving it. It is a condition of access, and access ends if it proves untrue.

What you undertake

recruiting for genuine vacancies.

those offered to a domestically recruited professional in the same role.

decision only, not to be redistributed, resold, or supplied to any other organization.

approach their referees without permission.

never to ask a candidate to waive either.

in full against the placement fee for that candidate.

To be a licensed healthcare employer in the United States or Canada,
To state pay ranges honestly, and to offer terms no less favourable than
To treat a candidate's portfolio as confidential: for your own hiring
Not to approach a candidate who has not accepted an introduction, and not to
To honour the candidate's 30-day review and 7-day rescission rights, and
To pay the portfolio and placement fees agreed. Portfolio fees are credited
To notify us if a placement ends within the first 180 days.

What we undertake to you

what was verified, when, and by whom.

for the same professional.

with it.

Every published candidate has passed a five-phase audit; we will tell you
Portfolio access is permanent and charged once — you are never billed twice
A candidate who rescinds within the 7-day window cancels the placement fee

Part C — Training and Recruiting Partners

What you undertake

to be charging a candidate is removed from the platform.

withdraw an attestation promptly if you learn it was wrong.

confers no ownership of, or control over, the candidate's account, documents or decisions.

time.

never to copy, retain or pass on what you find there, and to accept that every opening is shown to the candidate by name.

To charge candidates nothing for recruitment or placement. A partner found
To attest only to academic records you issued or have verified, and to
To sponsor candidates with their agreement, understanding that sponsorship
To accept that a candidate may change or remove you as their partner at any
To open a candidate's documents only to check what you are attesting to,
To keep accurate payout details.

What we undertake to you

percentage recorded on the placement, released pro rata as the candidate reaches deployment milestones.

deducted, the net fee, and your share.

you are sponsoring a candidate, the ability to open the documents in their file so you can vouch for what you issued. Identity check results remain closed to you. Every document you open is recorded and shown to the candidate by name, and their request to end the sponsorship closes your access immediately — before anybody here has processed it.

A share of the net placement fee for candidates you sponsored, at the
Visibility of the arithmetic: the negotiated fee, the portfolio credits
Visibility of your candidates' progress by verification phase, and, while

Part D — Immigration Law Firms

What you undertake

not the candidate's lawyer, and the platform tells them so before they can release anything to you.

the matter you were retained on, and to stop when a release is withdrawn.

hold them.

platform for any purpose outside the matter, and not to pass their details to anybody who would.

tell us promptly of any change to any of them.

accept one.

To act for the facility that retained you and to make that plain — you are
To open only the document types the candidate has released to you, only for
To take family documents directly from the candidate and never to ask us to
Not to recruit, approach or represent a candidate you met through this
To keep your admission, standing and professional insurance current, and to
To bill the facility directly. We take no share of your fee and will not

What we undertake to you

separate coordination fee for the case workspace and the document exchange. We do not set your rates, do not take a percentage, and never see a legal fee move.

anybody emailing a passport scan, and a status record all three parties read.

counsel — yours to write and yours to withdraw.

reach you is yours alone. We will not offer you to anybody until you say so.

platform carries the candidate's documents and the case status, and nothing that would put your privilege in our hands.

We take no share of your fee, ever. What we charge the facility is a
A case workspace where the documents you are entitled to arrive without
Your own rate card, published in your words, shown to facilities choosing
Where a facility introduced you, the choice of whether other facilities can
No draft petition, no advice and no work product of yours is held here. The

Part E — Everyone

You may not scrape or bulk-extract data, attempt to reach records you are not entitled to, misrepresent who you are, or use the platform to charge a worker a recruitment fee.

We may suspend access for breach. A candidate's right to retrieve their own documents survives any suspension.