Accessibility
Provider: African Wood Inc. (United States & Kenya), together with African Wood Limited (United Kingdom & Wales) and Dhamana Technologies Limited.
Our Commitment
The people who use this platform are often completing it on a phone, on an intermittent connection, in a second language, after a hospital shift. A barrier here is not an inconvenience — it can cost someone a placement. We build to be usable in those conditions.
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, and to meet our obligations under the Americans with Disabilities Act and Section 508 (United States), the Accessible Canada Act and AODA (Canada), the Equality Act 2010 and the Public Sector Bodies Accessibility Regulations (United Kingdom), and the Persons with Disabilities Act (Kenya).
What We Have Built In
introduction, signing a contract — is reachable and operable by keyboard alone, with a visible focus indicator that remains visible against every background used in the interface.
descriptive link text, and alternative text on the brand mark. Errors and confirmations are announced, not only coloured.
a word as well as a colour, so a checklist is readable without colour perception.
large text meets 3:1.
screens and remains usable at 200% zoom without horizontal scrolling. Wide tables scroll within their own container rather than forcing the page sideways.
is rejected, the reason is given in words the reader can act on.
are working on it. The one timed element — the SMS passcode — can be reissued without limit.
- Keyboard access. Every action — uploading a document, accepting an
- Screen readers. Semantic headings and landmarks, labelled form fields,
- Colour is never the only signal. Verification states carry a symbol and
- Contrast. Body text and interactive controls meet the 4.5:1 minimum;
- Scaling and reflow. The interface reflows to a single column on small
- Plain language. Instructions say what to do and why. Where a document
- No time limits. Nothing in the verification journey expires while you
Known Limitations
party may not carry a text layer, and we cannot make it screen-readable. Tell us if you need a document read to you.
cannot complete this step unaided, contact an administrator and we will verify your identity by another route.
- Documents you upload are your own files. A scanned PDF supplied by a third
- The identity check requires a photograph of a document and a selfie. If you
If Something Is Not Accessible to You
Contact an administrator through the portal and tell us what you were trying to do. We will respond within five working days and will complete the task with you by another means while we fix the barrier.
We do not ask anyone to explain or evidence a disability in order to receive assistance.